The guests pay in advance and the owner receives their income direct from the letting channels or via Lettsgetsmart.
We invoice the property owner monthly an average of 15% of total rental income, plus the cost of any consumables supplied to the property.
Fortunately this is rare, however the owner will be a beneficiary of insurance and protection plans established by letting channels, deposits paid by guests. This does not replace household insurance policies but is in addition to them and may cover incidents that cannot be claimed under them.
Part of our responsibility is to clean the property, change the linen and towels and ensure that the property is ready for the next guest after each letting.
It is open ended. You can cancel it at any time, but if you cancel at very short notice, there will be some cancellation fees relating to pre-booked guests . Ultimately, you decide when you want the property let by Lettsgetsmart and when you don't.
They are payable by the owner. It is possible for Lettsgetsmart to take over this responsibility and invoice the owner.
No, the rental income is paid direct to whatever bank account is specified by the owner.
It is the responsibility of Lettsgetsmart to determine the best rates to maximise income and we will do so unless the owner has any specific requirement that may influence this.
LettsGetSmart is simply a service provider / management company. It has no rights over or lien of any sort on the property.
We have been instructed on three types of property:
We will furnish them in order to let them. This can be done by a rental of the furniture and equipment or LettsGetSmart will pay the cost and deduct it from initial rentals.
LettsGetSmart has a contract with the owner and is responsible for all the letting and management. Income is paid direct to the owner from the guests. LettsGetSmart contract to pay the fees to the agency, which has no responsibility for the performance of LettsGetSmart. The agreement has no time limit; the owners can cancel at any time, subject only to any forward cancellation fees for guests. LettsGetSmart will accept the owner's instructions on periods of letting availability. LettsGetSmart do not have to have direct contact with the owner. This can be managed via the agency.
LettGetSmart charges 20% the first three months, and 15% thereafter. Of this 7.5% is paid to the agency for the first three months and 5% thereafter.
Yes; LettsGetSmart inform all guests that the property is for sale and that the agency has the right (with reasonable notice and at reasonable times) to bring prospective buyers for viewings.
Guests can be informed of this requirement. The record so far is good as can be demonstrated from the references.
LettsGetSmart aim to have income in the owners’ hands within a few days of instruction or first permitted occupation. The longest period so far has been no more than a week and some have been earning within 3 days.