Successful property management goes beyond algorithms and automated responses. We combine short-let opportunities in peak seasons with the stability of long-term rentals in quieter periods.
Dedicated management
Average management fee
To first income earned
At LettsGetSmart, we believe that successful property management goes beyond algorithms and automated responses. We offer a dedicated and personal service that maximises your property’s income by combining short-let opportunities during peak seasons with the stability of long-term rentals during quieter periods.
Managing short-let and Airbnb properties in London takes a hands-on, tailored approach. We optimise pricing, update listings, and promote across platforms to keep occupancy rates high. With a focus on presentation, guest satisfaction, and smart policy management, we ensure your property performs at its best.
We focus on building strong relationships with property owners and guests, ensuring a seamless and profitable experience for all parties involved. By combining industry expertise with a commitment to excellence, we help you get the most out of your property investment.
We optimise pricing and occupancy through a smart mix of short and long lets, tailored to seasonal demand.
Enjoy direct communication with your dedicated property manager, available 24/7 for you and your guests.
From listings to maintenance, we handle every detail with professionalism and care to protect your investment.
You are matched with one of LettsGetSmart’s Personal Property Managers, based on location, experience, references from other landlords and your conversations direct with them. Our owners want a manager who knows their property and their needs in detail; they don’t want production line management, with no one in charge.
That Manager, supported by their appointed back-up — usually one of our other Managers — is then in sole charge 24/7 of the property. The Manager deals with all aspects of bookings, guest communication, landlord communication, maintenance and other issues.
LettsGetSmart controls all income receipts and payments safely and securely. Rental income is paid directly to you by the guests or paid into your account at the end of each month.
The guests pay in advance and the owner receives their income direct from the letting channels or via LettsGetSmart.
We invoice the property owner monthly an average of 15% of total rental income, plus the cost of any consumables supplied to the property.
Fortunately this is rare, however the owner will be a beneficiary of insurance and protection plans established by letting channels, and deposits paid by guests. This does not replace household insurance policies but is in addition to them and may cover incidents that cannot be claimed under them.
Part of our responsibility is to clean the property, change the linen and towels and ensure that the property is ready for the next guest after each letting.
It is open ended. You can cancel it at any time, but if you cancel at very short notice, there will be some cancellation fees relating to pre-booked guests. Ultimately, you decide when you want the property let by LettsGetSmart and when you don’t.
They are payable by the owner. It is possible for LettsGetSmart to take over this responsibility and invoice the owner.
No, the rental income is paid direct to whatever bank account is specified by the owner.
It is the responsibility of LettsGetSmart to determine the best rates to maximise income and we will do so unless the owner has any specific requirement that may influence this.
LettsGetSmart is simply a service provider / management company. It has no rights over or lien of any sort on the property.
We have been instructed on three types of property: the property is already unoccupied but is for sale and the owner wants income whilst the sale process proceeds; the property is let and the owner wants to give notice to a long-term tenant in order to have greater flexibility for sale; the owner is resident intermittently in the property and wants to sell it.
LettsGetSmart is a service for your clients, which sets you apart from other agents. We provide the owners with income during the sale process. We pay a portion of our fee to the agencies.
We will furnish them in order to let them. This can be done by a rental of the furniture and equipment, or LettsGetSmart will pay the cost and deduct it from initial rentals.
LettsGetSmart has a contract with the owner and is responsible for all the letting and management. Income is paid direct to the owner from the guests. LettsGetSmart contracts to pay the fees to the agency, which has no responsibility for the performance of LettsGetSmart. The agreement has no time limit; the owners can cancel at any time, subject only to any forward cancellation fees for guests. LettsGetSmart will accept the owner’s instructions on periods of letting availability. LettsGetSmart does not have to have direct contact with the owner; this can be managed via the agency.
LettsGetSmart charges 20% for the first three months, and 15% thereafter. Of this, 7.5% is paid to the agency for the first three months and 5% thereafter.
Yes; LettsGetSmart informs all guests that the property is for sale and that the agency has the right (with reasonable notice and at reasonable times) to bring prospective buyers for viewings.
Guests can be informed of this requirement. The record so far is good, as can be demonstrated from the references.
LettsGetSmart aim to have income in the owners’ hands within a few days of instruction or first permitted occupation. The longest period so far has been no more than a week and some have been earning within 3 days.
Get a free assessment of your property — call us on +44 7383 070040 or email bill@lettsgetsmart.com.